Some of the members are official Apple technicians, providing excellent solutions to a variety of problems. This is an official Apple forum where members post questions relating to their tech problems, and other members try to solve them. Step 3: Enter your ZIP or Postal Code and let the site work its magic! How to get help through the Apple support communityįinally, if you don't feel like chatting or talking to anyone, and you feel confident enough in your technical abilities, you can try the Apple support community. Step 2: Scroll to the bottom of the page and click on Find A Store under the Apple Store section. Step 1: Head to on your phone or computer. You need to check the status of your local Apple Store before waltzing in. ![]() Secondly, due to COVID precautions, some Apple Stores may require an appointment in order to visit the Genius Bar. ![]() The Genius Bar works on a first-come, first-serve basis with scheduled appointments taking priority. For starters, there could be a long wait, depending on how busy the store is. You can head to a Genius Bar at your nearest Apple Store. ![]() The least convenient method of contacting Apple support is also one of the most effective.
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